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Small Business Debt Collection Agency

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 Small Business Debt Collection Agency in the UK


Is your UK-based business owed £3,000 or more for goods or services provided? Unpaid invoices can seriously disrupt your cash flow, but at Business Debt Collection, we’re here to help.


Our dedicated small business debt collection services are tailored to help UK businesses recover what's owed to them efficiently and professionally.

As a leading small business debt collection agency, we specialise in recovering overdue payments, from early-stage invoices to more complex late-stage debts.


We understand the unique challenges that UK small businesses face when dealing with non-paying clients, and our goal is to make the debt recovery process as seamless and effective as possible.


With our expertise in UK commercial debt law, we ensure compliance at every step, giving your business the support it needs to stay financially secure..

What We Do For You!

Small Business debt collection agency

No Collection, No Fees

At Business Debt Collection, we offer a straightforward no collection, no fee policy, meaning you only pay when we successfully recover your outstanding debts. Our fast, professional debt recovery services help businesses of all sizes regain control of their finances, ensuring minimal risk and maximum results.

Small Business debt collection agency

Safeguarding Your Business Reputation

We understand the importance of maintaining strong client relationships, even when recovering overdue payments. Our small business debt collection services are designed to recover what’s owed while ensuring your reputation remains intact. By approaching debt recovery with professionalism and care, we help you keep your business relationships strong.

Small Business debt collection agency

Nationwide Debt Collection

No matter where your business is based—whether in London, Birmingham, Manchester, or beyond—our nationwide debt collection services are here to help. Specialising in small business debt recovery, we ensure you get paid on time, allowing your business to thrive without disruption. Wherever you are in the UK, we’ve got you covered.

What We Can Do For Your Small Business


At Business Debt Collection, we understand how unpaid invoices and overdue payments can significantly affect your business.


Our expert business debt collection services are designed to relieve that burden, ensuring your business gets paid promptly without the stress of managing the process yourself.


Our business debt collection agency offers comprehensive solutions, whether it’s handling early overdue payments or managing more complex recovery cases. We work with your business to:

  • Recover unpaid invoices and overdue balances swiftly and efficiently.
  • Handle all aspects of the debt collection process, so you can focus on your business.
  • Guarantee no legal complications or hidden fees—just fast, reliable results.


With our proven methods and a specialist commercial debt recovery team, we ensure your business receives the payments it’s owed. By protecting your cash flow and minimising financial risks, we enable you to focus on growth and success..

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Our Process Designed for Your Business Success

Small Business debt collection uk

Custom Small Business Debt Collection Strategy

We start by evaluating your business's financial situation and creating a customised small business debt collection strategy designed to recover unpaid debts efficiently. Whether you’re dealing with a few overdue invoices or significant outstanding balances, our approach is focused on maximising recovery while minimising disruption to your operations.

Small Business debt collection United Kingdom

Persistent Debtor Contact for Small Businesses

Our team handles the debt recovery process with professionalism and persistence. We reach out to debtors on your behalf using proven techniques that recover funds quickly, while maintaining positive client relationships. Every debtor interaction is managed with care, ensuring your business reputation remains intact throughout the process.

Small Business debt collection

Fast Payment or Legal Escalation

Our goal is to secure swift payment, but in the rare event that debts remain unpaid, we escalate to legal action with no upfront fees. We manage the entire legal process, relieving you of the stress and hassle, so you can focus on running your business without worrying about hidden costs or complications.

A Business Debt Collection Agency that Works for You


With over 22 years of experience in business, I know firsthand how crucial cash flow is. Unpaid debts can disrupt your operations.


At The Business Debt Collector, our 92% collection rate speaks to our expertise in business debt collection and recovery.


As one of the leading business debt recovery firms, our legal team has over 150 years of combined experience.


We offer a no collection, no fee service, ensuring you only pay when we succeed.


Reach out today for a free, no-obligation consultation, and let us recover what’s rightfully yours.


Founder of The Business Debt Collector: Ross Ratcliffe

SPEAK TO ROSS

Unpaid Invoices: A £7.4 Billion Problem for UK Small Businesses


Unpaid Invoices: A £7.4 Billion Problem for UK Small Businesses
Small businesses in the UK are currently owed £7.4 billion due to unpaid invoices, and only 1% of businesses have managed to avoid the issue of late payments.


The burden of chasing these debts impacts businesses' cash flow and productivity, with companies spending up to two days per week pursuing overdue invoices. This drain on resources can significantly disrupt operations and growth.

To prevent late payments, it is essential to establish clear payment terms from the start and implement strong credit control processes.


Sending a reminder email when an invoice is due is an effective way to nudge customers toward payment. If the payment remains overdue, reaching out directly to the client can resolve issues and set expectations for a payment timeline.

However, if emails and calls do not work, escalating the matter is necessary. Options include warning the customer about potential supply cessation or adding late payment compensation and interest, as outlined in your terms.


For persistent issues, a professional business debt recovery agency like The Business Debt Collectors can step in to recover debts, helping to protect your cash flow while maintaining positive client relationships.

 

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21


Average collection time of

21 days

92%


Successful recovery rate on overdue debts

22


Years of industry expertise

5


Debt recovery experts at your service

Frequently Asked Questions (FAQs)

See some common questions about debt recovery and answers below, or call us at 0300 1316757

  • What is Small Business Debt Collection?

    Small business debt collection refers to the process of recovering unpaid debts from businesses that have received goods or services but haven’t settled their invoices on time. This form of debt recovery is tailored specifically for small businesses, which often face cash flow challenges due to delayed payments.


    Unlike consumer debt collection, small business debt collection involves handling larger sums and requires specialised strategies to effectively recover funds while maintaining professional relationships between businesses.



  • How Do Small Business Debt Collection Agencies Work?

    A small business debt collection agency acts on behalf of small businesses to recover unpaid debts. These agencies use methods such as phone calls, emails, and formal letters to contact debtors. If the debt remains unpaid, the agency may escalate the case to legal action, all while complying with UK commercial debt laws.

  • When Should I Hire a Small Business Debt Collection Agency?

    You should consider hiring a small business debt collection agency if your invoices have remained unpaid for 60-90 days. The earlier you involve professionals, the better your chances of recovering the full amount before the debtor becomes insolvent. This also helps minimise the negative impact on your business’s cash flow.

  • How Long Does Small Business Debt Recovery Take?

    The time required for small business debt recovery varies depending on the debtor’s situation. Simple cases may be resolved within weeks, while more complex debts could take longer, especially if legal action is involved. On average, the process takes about 21 days, but starting early increases the likelihood of quicker resolution.

  • What is Commercial Debt for Small Businesses?

    Commercial debt occurs when one business owes money to another for goods or services. For small businesses, commercial debt can disrupt cash flow and present unique challenges. Implementing effective small business debt recovery strategies is essential to minimise risks and ensure timely payments, protecting long-term business success.

  • What Fees Do Small Business Debt Collection Agencies Charge?

    Most small business debt collection agencies operate on a contingency basis, meaning you only pay if they successfully recover your debt. At Business Debt Collection, we charge a 10% fee on the recovered amount, providing a competitive rate while ensuring professional and efficient debt recovery for your small business.

  • Can a Small Business Debt Collection Agency Take Legal Action?

    Yes, a small business debt collection agency can escalate the matter to legal action if necessary. Before proceeding, the agency will consult with you, and legal fees may apply. Legal action is typically the last resort, used when other debt recovery methods have failed to secure payment.

  • Will Using a Small Business Debt Collection Agency Affect My Business Relationships?

    At Business Debt Collection, we prioritise safeguarding your business relationships while recovering unpaid debts. Our professional and respectful approach ensures communication with your clients remains diplomatic. We recover debts while protecting your small business’s reputation, allowing you to continue working with those clients in the future.

  • How Long Can You Chase an Unpaid Invoice in the UK?

    In the UK, under the Limitation Act 1980, businesses have up to six years to pursue an unpaid invoice. It’s essential to maintain regular communication with the debtor during this period. If no contact or effort to recover the debt is made within those six years, it becomes increasingly difficult to enforce payment. Ensuring consistent follow-up helps protect your right to collect overdue payments.

  • How Can I Prevent Unpaid Invoices in the Future?

    To reduce the risk of unpaid invoices, it’s essential to have clear payment terms from the outset. Regularly monitor your accounts receivable, promptly follow up on overdue payments, and consider automating your invoicing system. These steps ensure that your small business maintains steady cash flow and minimises the risk of late payments.

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